San Antonio Office of Emergency Management
Beat the Heat
Beat the Heat 

En Español

Program Overview

Citizens of San Antonio are no strangers to high temperatures and humidity during the summer months. Every year, people across the country die due to heat-related illness, so it’s important to know what you can do to prevent heat exhaustion and heat stroke. The San Antonio Metropolitan Health District has implemented the “Beat the Heat” campaign in order to educate the community of the dangers and precautions that can be taken during excessive heat.

Below you will find basic information on heat injury prevention as well as resources available to the community to assist with staying cool.

Cooling Centers

When temperatures rise to potentially dangerous levels, it is important to stay inside an air-conditioned space whenever possible. There are currently over 30 San Antonio locations that are open to the public as cooling centers. Here is a map of their locations:

The City of San Antonio cooling centers will continue to be open and provide relief from the high temperatures. Cooling centers will observe COVID-19 precautions, including face coverings, screening, sanitation and social distancing guidelines.

Adults over 65, children under 4, and people with existing medical conditions such as heart disease and those without access to air conditioning are at highest risk on days with high temperatures.

Drinking plenty of water and protecting oneself from the sun are critical precautions. Additionally, people should call and check on their neighbors who may be at high risk and ensure access to heat relief and hydration.

Heat cramps, heat exhaustion and heat stroke are possible health effects. Warning signs of heat stroke include: red, hot, and moist or dry skin, no sweating, a strong rapid pulse or a slow weak pulse, nausea, confusion or acting strangely. If a child exhibits any of these signs, cool the child rapidly with cool water (not an ice bath) and call 911 or your local emergency number immediately.

Never leave children or pets alone in vehicles. If you see a child or pet locked in a hot car or in the back of a truck, take action immediately. Jot down the car’s description (including a license plate number). Call the Police Department immediately. If regarding a pet, call Animal Care Services at 311. Per city ordinance, both Police and Animal Care Officers have the right to break a car’s window if a child or animal is endangered inside a vehicle.

Tips to Beat the Heat

As temperatures begin to rise, be especially mindful of summertime activity, whether playing or working. To prevent heat-related illness:

Stay Cool
  • Conduct outdoor work or exercise in the early morning or evening when it is cooler. Outdoor workers should drink plenty of water or electrolyte-replacement beverages and take frequent breaks in the shade or in an air-conditioned facility. Those unaccustomed to working or exercising in a hot environment need to start slowly and gradually increase heat exposure over several weeks.
  • Check on the elderly. Take the initiative to visit seniors to look for signs of heat-related illnesses. It takes the elderly nearly twice the time of younger people to return to core body temperature after exposure to extreme temperatures. A phone call to the frail elderly is not sufficient to determine the condition of the senior or the home.
  • Wear light-colored, loose fitting clothing that permits the evaporation of perspiration.
  • NEVER children, senior citizens or pets unattended in a vehicle, even for a short period of time!
  • A wide-brimmed hat helps prevent sunburn as well as heat-related illness. Sunscreen also protects from the sun’s harmful rays and reduces the risk of sunburn.
  • If the house is not air-conditioned, seek accommodations in air-conditioned facilities during the heat of the day: malls, movie theaters, libraries, etc.
  • Take frequent cool baths or showers if your home is not air-conditioned.
  • Electric fans should only be used in conjunction with an air conditioner. A fan can't change the temperature of a room; it can only accelerate air movement, and will accelerate the body's overheating.

Stay Hydrated
  • Drink more than usual and don’t wait until you’re thirsty to drink.
  • Avoid alcohol or liquids containing high amounts of sugar.
  • Make sure your family, friends and neighbors are drinking enough water.
Stay Informed
  • Check your local news for extreme heat warnings and safety tips.
  • Keep informed by listening to local weather and news.
  • Keep your friends, family and neighbors aware of weather and heat safety information. For more information on extreme heat, visit the Centers For Disease Control and Prevention.


Organization Phone Details
City Public Service (CPS)
Customer Service Line
210.353.2222 Financial assistance with utility bills
Bexar County Dept. of Community Resources 210.335.6770 Utility Assistance Energy Crisis Program
San Antonio Water System (SAWS) 210.704.7297 Financial planning assistance with water bills
City of San Antonio Center for Working Families 210.207.7830 Financial assistance
Humane Society
San Antonio
210.226.7461 Tips for your pets
City of San Antonio
Animal Care Services

4710 State Highway 151
San Antonio, 78227
210.207.4PET Tips for your pets
City of San Antonio
311 Line
3.1.1 Report Animal Cruelty
City of San Antonio
Dept. of Human Services

106 S. St. Mary's, 7th Floor
San Antonio, TX 78205
210.207.7172 Information on Senior Services
211 Texas/United Way
Help Line
2.1.1 option 1 Seniors, 60+ years, may request a portable fan, PROJECT COOL
Alamo Service Connection
Bexar Area Agency
on Aging
210.477.3275 Cool Neighbor Campaign-Door Hanger and Thermometer explaining Heat Related signs and symptoms. Information and referrals for seniors over age 60 for utility assistance and home weatherization programs

View Cooling Centers - San Antonio Area in a full screen map